Section A - Terms and Conditions of Supply

1. Seller

The Seller is Intelligent HQ Ltd. Registered in England and Wales at Companies House No. 05420513. Registered Office Intelligent HQ Ltd, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE.

2. Order Process

2.1 Our display of products on our website is an invitation and not an offer to sell those goods to you.

2.2 An offer is made when you place the order for your products. However, we will not have made a contract with you unless and until we accept your offer.

2.3 We take payment from your card when we process your order and have checked your card details. Goods are subject to availability. If we are unable to supply the goods, we will inform you of this as soon as possible.

A full refund will be given if you have already paid for the goods. It is our aim to always keep our website updated and all goods displayed, available.

2.4 If you enter a correct email address we will send you an order acknowledgment email immediately and receipt of payment. These are not an order confirmation or an order acceptance from us.

2.5 Unless we have notified you that we do not accept your order or you have cancelled it, order acceptance and the creation of the contract between you and us will take place at the point the goods you have ordered are dispatched from our premises to be delivered to the email address you have given us.

2.6 The contract will be formed at the place of dispatch of the goods. 

2.7 We do not file details of your order for you to access so please print out these terms and conditions and the order acknowledgment for your own record.

 

3. Payment

3.1 Payment may be made by any single one of the methods indicated on our website; we are unable to process orders with more than one method of payment.

3.2 You will be charged the current price for buying goods from our website at the date you place your order.

3.3 A delivery charge will be applied at checkout, please view our delivery charges.

3.4 For the convince of our customers we aim to show prices in the correct local currency to their region. We reserve the right to adjust the currency conversion from GBP to any conversion rate we see fit.

3.5 We do our best to make sure that prices are correctly shown but very occasionally an error may occur. If this should happen, we will correct the price and ask you to confirm whether you still wish to purchase the goods at the correct price. If we are unable to contact you, we will treat the order as cancelled. We will not accept an order if there is a pricing error.

4. Delivery

4.1 If your order fails to arrive due to an incorrect/misspelled email address when you placed your order, we cannot be responsible for this error.

5. Cancellations and Returns

5.1 Where the goods have been delivered to you, you may cancel them up to 7 working days, starting from the day after the goods were received, in line with the Consumer Protection (Distance Selling) Regulations.

5.2 Many of our products come with a 30 day money back guarantee. The guarantee does not apply to webinars, 1 to 1 training, downloadable software, bespoke services or packages which contain courses/webinars included as part of the package. The 30-day money back guarantee includes the initial purchase only, and does not apply to subscriptions. The 30-day money back guarantee does not apply if you order 3 or more guides or resources from this site. This is to protect MyBusinessMasterclass.com from potential abuse of the guarantee.

5.3 If you are unable to attend your scheduled webinar booking you can contact us within 5 days of the commencement of your course to arrange an alternative date. Please note we can only allow you to reschedule on 1 occasion. We are unable to offer an alternative webinar date without incurring further charges, if you do not notify us of your intention to attend the webinar by the 5-day deadline, or if you have already rescheduled previously.

We are not able to offer refunds for cancellations for reasons outside our control on the customer side, including illness, internet issues on the day, or device failure. If applicable an alternative date will be made at MyBusinessMasterclass.com’s discretion.

The following procedures for returning unwanted goods will apply:

5.4 You can email our Online Customer Services Team at [email protected]. If you have contacted us to cancel before delivery of your goods, though your order will have been cancelled, normally delivery cannot be interrupted (except possible if cancellation takes place within 30 minutes of order). Please refuse any delivery of cancelled goods or return them to us. Good must be returned to:

Intelligent HQ Ltd

Suite 4

2 Mount Sion

Tunbridge Wells

Kent

TN1 1UE

Please include your order number, name and email address where possible.

 

6. ONLINE TESTING SUITES & ONLINE RESOURCES (FREE TRIALS / SUBSCRIPTIONS)

6.1 Some of our services may include free trials to online testing suites, courses, or training videos. We offer a popular free trial period for our online business masterclass training, that is commonly part of most services we provide on this site. Please note, all users are only permitted one free trial per online training course.

After the trial has expired, access is then charged at the rate indicated at the bottom of the webpage, at checkout, and on your receipt. You are able to cancel at any point before the 30 day free trial ends by submitting written request via email to [email protected] or by letter to Intelligent HQ Ltd, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE. If you wish to cancel a subscription, you must inform us of your intent with at least 48 hours before your next month’s renewal date begins to avoid being charged.

The online membership is provided on a monthly basis with no minimum contract and can be cancelled at any point by providing written notice in the format stated above. Please be aware, if you attempt to cancel via the unsubscribe links in our emails, this will only unsubscribe you from general correspondence and newsletters, ie special offers etc, and you will continue to be charged. 

Please note: some online services we offer may provide a 7-day or 14-day free trial before a subscription payment is taken. This will be clearly marked on the product page, at checkout, and on your receipt. If you are unsure or have any questions, please do not hesitate to contact us anytime.

Section B - Terms of Website Use

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

Terms of website use

This terms of use (together with the documents referred to in it) tells you the terms of use on which you may make use of our website www.MyBusinessMasterclass.com (our site), whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site.

Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site. We recommend that you print a copy of this for future reference.

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms of use, you must not use our site.

Other applicable terms

These terms of use refer to the following additional terms, which also apply to your use of our site:

  • Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
  • Our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of our site. When using our site, you must comply with this Acceptable Use Policy.
  • Our Cookie Policy, which sets out information about the cookies on our site.

If you purchase goods from our site, our Terms and conditions of supply (Section A above) will apply to the sales.

Information about us

www.MyBusinessMasterclass.com is a site operated by Intelligent HQ Ltd (“We”). We are registered in England and Wales under company number 12121298 and have our registered office at Intelligent HQ Ltd, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE. Our main trading address is Intelligent HQ Ltd, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE. Our VAT number is 332334141.

We are a limited company.

Changes to these terms

We may revise these terms of use at any time by amending this page.

Please check this page from time to time to take notice of any changes we made, as they are binding on you.

Changes to our site

We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.

We do not guarantee that our site, or any content on it, will be free from errors or omissions.

Accessing our site

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our site.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Your account and password

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at [email protected].

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No reliance on information

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

Limitation of our liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our site; or
  • use of or reliance on any content displayed on our site.

If you are a business user, please note that in particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods by use to you, which will be set out in our Terms and conditions of supply (Section A above).

Uploading content to our site

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy.

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us [and other users of the Site] a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you license to us are described in the next paragraph (Rights you licence).

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.

The views expressed by other users on our site do not represent our views or values.

You are solely responsible for securing and backing up your content.

Rights you licence

When you upload or post content to our site, you grant the following licenses:

  • A worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform that content in connection with the services provided by our site and across different media and to promote the site or services; and
  • A worldwide, non-exclusive, royalty-free, transferable licence to allow third parties to use the content for their purposes.

We will only ever use your materials to carry out your instructions to us – unless, very exceptionally, a court or other regulator orders us to disclose them.

Viruses

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site.

No content purchased or accessed through your account area can be linked, screenshot, recorded or shared in anyway.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.

If you wish to make any use of content on our site other than that set out above, please contact [email protected].

Third party links and resources in our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.

We have no control over the contents of those sites or resources.

Applicable law

If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Contact us

To contact us, please email [email protected].

Thank you for visiting our site.

 

Section C - USEAGE TERMS AND CONDITIONS

IMPORTANT: Please ensure that you read the entire Usage Terms and Conditions (Agreement) carefully before using any of the resources from MyBusinessMasterclass.com and Intelligent HQ Ltd. 

External Links

For your convenience, links to external websites have been included in this guide. These links are being provided as a convenience and for informational purposes only; they do not constitute an endorsement or an approval of any of the products, services or opinions of the corporation or organization or individual. Richard McMunn bears no responsibility for the accuracy, legality or content of the external site or for that of subsequent links.

No Guarantee Of Earnings

We strive to accurately represent these products and services and their potential to generate income for business owners who use them. Income and other results are not typical or indicative of your potential earnings. No specific results or guarantees are expressly made or implied. Each person’s business or training results vary. Results vary by background, dedication, desire, motivation, and application. If you don’t do the necessary research, own due diligence, and get competent guidance, any business venture could be risky financially.

MyBusinessMasterclass.com and their authors cannot accept any responsibility for any errors or omissions within this resource, however caused. No responsibility for loss or damage occasioned by any person acting, or refraining from action, as a result of the material in this publication can be accepted by MyBusinessMasterclass.com.

Copyright © MyBusinessMasterlass.com. All Rights Reserved. For personal use only.

All resources, products, content, and training from MyBusinessMasterclass.com is intended for educational use only. MyBusinessMasterclass.com is not acting in conjunction with, or associated with, any third-party organisation.

Term of the Agreement

The term of this Usage Terms and Conditions Agreement begins upon your acceptance in the Partner Program.

We reserve our right to modify the terms and conditions of this agreement at any time without notice. If any modification to the terms and conditions of this Agreement are unacceptable to you, your only choice is to terminate your MyBusinessMasterclass.com account. Your continuing participation in using these resources will constitute your acceptance of any change.

THESE TERMS AND CONDITIONS DO NOT IN ANY WAY AFFECT YOUR STATUTORY RIGHTS

This website contains public sector information licenced under the Open Government Licence v3.0. © Crown copyright.